Clear answers, because your confidence deserves better than approximations.

Short answer — yes. Here's what you need to know:

Everyday Iconic Collection (18k PVD Steel) — Zero restrictions. Shower, gym, pool, ocean. Put them on and never take them off.

Signature Collection (925 Sterling Silver) — Shower and daily wear, no problem. After the sea, just rinse with fresh water. That's it.

Water won't damage your pieces. Wear them freely. 💎

LuxLab jewelry is designed to last and keep its shine over time, with normal wear. Here's why:

We select materials known for their durability and everyday resilience:

Everyday Iconic Collection
(316L Stainless Steel with 18k PVD plating)
Our most resistant collection. These pieces won't rust, won't turn green, and hold their color through water, sport, and sweat. Designed to be worn non-stop, without a second thought.

Signature Collection
(925 Sterling Silver — 18k Gold Plated or Rhodium)
These pieces feature a quality plating (3 microns) that limits oxidation and preserves their brilliance over time. Like all plated jewelry, their shine may naturally evolve with wear — particularly rings, which face more friction and contact.

A few simple habits to keep them at their best:
— Avoid direct contact with perfume and creams
— Limit repeated exposure to water
— Rinse after saltwater, then gently dry
— Store them in their pouch

✨ In a nutshell: Our jewelry is made for everyday wear. PVD steel is completely worry-free, while Signature pieces simply need a little care to keep their shine over time.

We use carefully selected materials chosen for their quality, durability, and skin-friendliness. Here's the breakdown by collection:

Everyday Iconic Collection
· 316L Stainless Steel
· 18k PVD Plating

Signature Collection
· Certified 925 Sterling Silver
· 18k Gold Plated — 3 microns thick
· or Rhodium (silver version)

Stones
· 5A Zirconia — the highest grade, cut to capture and refract light at its finest

All our jewelry is:
· Nickel-free
· Lead-free
· Cadmium-free

Hypoallergenic and safe for even the most sensitive skin. 🤍

Caring for your LuxLab jewelry is simple — it all depends on which collection you wear.

Everyday Iconic Collection (18k PVD Steel)
Built for everyday life.
Wear them freely — water, shower, sport, pool, or sea. They won't rust, won't turn green, and hold their shine over time.

Signature Collection (925 Sterling Silver — Gold Plated or Rhodium)
More delicate pieces, worth a little extra care to preserve their brilliance.
These pieces are water-resistant — they won't rust or turn your skin green. However, like all plated jewelry (even with a thick 18k gold plate), they are not solid gold.
Over time, frequent exposure to water, friction, sweat, or skin pH may naturally affect the plating — particularly rings, which take the most daily wear.

A few simple habits to keep them at their best:
— Avoid direct contact with perfume, creams, and chemicals
— Rinse with fresh water after saltwater exposure, then gently dry
— Store them in their pouch when not wearing them

✨ In a nutshell: PVD steel is your go-to for completely worry-free everyday wear. Signature pieces are water-resistant, but a little care goes a long way in keeping their shine over time.

Absolutely — that's the entire philosophy behind LuxLab Collection. 💎

Our jewelry is designed to be worn continuously, without ever having to take it off.

And here's our proof: before any piece joins the collection, we personally test it for several weeks without removing it — shower, daily life, sleep, nights out…
Only once that test is passed does a piece earn its place in the collection.

What that means for you, concretely:
· No need to take them off at night
· No need to remove them in the shower
· No need to take them off to sleep
· You forget you're wearing them — that's the whole point. 🤍

One note: for intense physical activity, we do recommend removing them as a precaution — not to protect them from water or sweat, but simply because they're jewelry, and an impact is still an impact. 😊

Yes, absolutely! Our jewelry is designed for all skin types — including the most sensitive. 🤍

100% hypoallergenic:
· Nickel-free — the leading cause of jewelry allergies
· Lead-free
· Cadmium-free

The materials we use — 316L stainless steel, 925 sterling silver, 18k gold plating, and rhodium — are all recognized for their skin tolerance and gentleness, even with prolonged wear.

Wear them every day, with complete confidence. No reactions, no worries. 💎

"The leading cause of jewelry allergies" après nickel-free est un détail technique qui rassure immédiatement les clientes sensibles et justifie le choix des matériaux. "No reactions, no worries" en conclusion est court, direct, et lève définitivement le frein à l'achat. 🖤

Envoie la suite !

We ship to many countries! Here's the full breakdown:

🇧🇪 Belgium
· Pick-up point: Free — 1 to 2 days
· Home delivery: €6.50

🇩🇪 Germany
· Pick-up point: €8.50
· Home delivery DDP: €10.00

🇪🇸 Spain
· Mondial Relay pick-up point: €8.50
· UPS home delivery: €13.50

🇫🇷 France
· Mondial Relay pick-up point: €6.50
· UPS home delivery: €13.50

🇮🇪 Ireland
· Home delivery DDP: €21.50

🇮🇹 Italy
· Home delivery DDP: €19.50

🇱🇺 Luxembourg
· Mondial Relay pick-up point: Free
· Home delivery: €5.50

🇳🇱 Netherlands
· Mondial Relay pick-up point: Free
· Home delivery: €7.50

🇵🇹 Portugal
· UPS home delivery: €20.00

🇺🇸 United States
· FedEx Express tracked & insured: $42.00

💌 Don't see your country? Reach out at hello@luxlabcollection.com and we'll find a solution for you.

Here's how your order is handled:

We do our best to ship your order the same day or the day after your purchase. 📦

During busy periods, processing may take up to 3 business days — but that's the exception, not the rule!

Once your order ships, you'll receive a confirmation email with your tracking number to follow your package in real time.

Shipping times to your destination are then added on top. 🚚

Once your order has shipped, here are the estimated delivery times:

🇧🇪 Belgium — 1 to 2 business days
🇫🇷 France — 2 to 5 business days
🇩🇪 Germany — 3 to 5 business days
🇪🇸 Spain — 3 to 5 business days
🇮🇹 Italy — 3 to 5 business days
🇱🇺 Luxembourg — 2 to 3 business days
🇳🇱 Netherlands — 2 to 3 business days
🇵🇹 Portugal — 3 to 5 business days
🇮🇪 Ireland — 3 to 5 business days
🇺🇸 United States — 3 to 5 business days (FedEx Express)

⚠️ These timeframes are estimates. Once your package is handed over to the carrier, we cannot be held responsible for any delays on their end. If anything comes up, don't hesitate to reach out at hello@luxlabcollection.com — we're here to help.

All orders are shipped from our studio in Uccle, Brussels. 🇧🇪

Yes, here's the full breakdown by destination:

🇧🇪 Belgium
· Pick-up point: Free (no minimum spend)
· Home delivery: €6.50

🇱🇺 Luxembourg
· Mondial Relay pick-up point: Free (no minimum spend)
· Home delivery: €5.50

🇳🇱 Netherlands
· Mondial Relay pick-up point: Free (no minimum spend)
· Home delivery: €7.50

🇫🇷 France
· Mondial Relay pick-up point: €6.50 — Free from €45
· UPS home delivery: €13.50

🇩🇪 Germany · Spain · Italy · Portugal · Ireland
· Free shipping from €80
· Standard rates between €8.50 and €21.50 depending on your country

🇺🇸 United States
· FedEx Express tracked: $42.00 — Free from $150

💌 Don't see your country? Reach out at hello@luxlabcollection.com and we'll find a solution for you.

✨ We also run occasional free shipping promotions — sign up for our newsletter to be the first to know.

Yes, absolutely! Here's our return policy:

The conditions
· You have 30 days from delivery to return your jewelry
· Items must be unworn and in their original condition
· Return shipping costs are at your expense (unless the error is on our end)

The refund
· Processed within 7 days of receiving and verifying your return

Please note
Sale items and complimentary pieces are not eligible for return.

To initiate a return, reach out at hello@luxlabcollection.com and we'll guide you through the process. 🤍

Starting a return is simple:

Reach out at hello@luxlabcollection.com with the following:
· Your order number
· The piece(s) you'd like to return
· The reason for your return

We'll get back to you within 48 hours (business days) and guide you through every step. 🤍

Return shipping costs are at your expense — unless the error is on our end (wrong item sent, manufacturing defect, etc.).

In that case, we'll of course cover the return shipping costs. 🤍

If you receive a faulty piece or something is missing from your order, please contact us as soon as you receive your package at hello@luxlabcollection.com.

Here's why reaching out quickly matters — every order preparation is filmed in our studio. This allows us to check exactly what happened and resolve the situation as fast as possible.

What to include:
· Your order number
· A photo or description of the issue

We'll do everything we can to find a quick and satisfying solution. 🤍
Any return shipping costs will of course be covered by us.

For more details on our refund policy, visit our dedicated page here: Refund Policy.

Yes, completely! 🔒

Every transaction on LuxLab Collection is 100% secure. Your payments are encrypted and processed through certified, industry-trusted payment providers.

Shop with complete confidence. 🤍

💳 Visa
💳 Mastercard
💳 American Express
💳 Bancontact
🛍️ Klarna — Buy now, pay later

All payments are secure and encrypted. 🔒

Simply browse our collection, add your favorite pieces to your cart, and follow the on-screen instructions to complete your purchase. Quick, easy, done. ✨

Unfortunately, once an order has been placed, we're unable to make any changes to it. If you'd like to return an item, simply initiate a return and request a refund.

If you notice an error in your delivery address, please contact us as soon as possible at hello@luxlabcollection.com. We'll do our best to correct it before your order ships.

Please double-check your address before placing your order — we cannot be held responsible for any issues resulting from an incorrect address. 🤍

Our team is here for you! For any question or request, reach out at hello@luxlabcollection.com. We'll get back to you within 48 business hours. 🤍

Our full Terms & Conditions are available here: Terms & Conditions. Everything you need to know about your rights and obligations when shopping with us.